Privacy Policy

Last updated: 3/13/2026

1. Interpretation and Definitions

1.1 Interpretation

Capitalized terms have the meanings assigned to them in this Policy.

1.2 Definitions

  • Account means a unique profile created for you to access our Service or parts of our Service.
  • Application refers to Unlokt, the interactive walking guide application.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Unlokt.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Location Data refers to your precise or approximate geographical location which we use to provide proximity-based historical facts.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • User Content means feedback, text entries, or location preferences you submit through the Service.

2. Types of Data We Collect

We collect several different types of information to provide and improve our Service, especially features dependent on your environment.

2.1 Personal Data You Provide

While using our Service, We may ask You to provide Us with certain personally identifiable information:

  • Email address
  • First name and last name
  • Account preferences

2.2 Location Data

Our application is fundamentally an interactive walking guide. We use Location Data to:

  • Identify landmarks near you.
  • Generate dynamic audio content related to your surroundings.
  • Trace your routes to allow you to re-live your journey later (if opted-in).

You can enable or disable location tracking at any time through your Device settings.

2.3 Usage Data

Usage Data is collected automatically such as your Device's Internet Protocol address (e.g. IP address), browser type, time and date of your visit, and unique device identifiers.

2.4 Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information to improve your experience.

3. How We Use Your Data

We use the collected data for the following purposes:

  • To Provide and Improve the Service: To deliver real-time audio guides, identify landmarks, and manage your account.
  • To Generate Content: Location and interaction data are used to instruct our AI models to provide contextually accurate information about your surroundings. This data is not used to train global AI models in a way that identifies you.
  • Communications: To contact you regarding updates, security alerts, and administrative messages.
  • Marketing (Optional): To provide you with news and general information about other goods, services and events.
  • Legal and Compliance: To comply with legal obligations, enforce our policies, and protect our rights.

4. Legal Bases for Processing (For GDPR-Covered Users)

Where applicable under global data protection laws like GDPR, We rely on:

  • Your explicit Consent (e.g., for accessing precise location).
  • Contract performance to provide you the core App functionality.
  • Our Legitimate interests in improving our services and security.
  • Legal obligations we must fulfill.

5. How We Share Personal Data

We may share your personal information in the following situations:

  • With Service Providers: We use third-party vendors for cloud hosting, translation services, AI generation apis, and analytics.
  • For Business Transfers: If we are involved in a merger or asset sale.
  • Legal Compliance: If required to do so by law or in response to valid requests by public authorities.
  • With Aggregated Data: We may share aggregated, non-identifiable usage statistics (e.g., popular walking routes).

6. Retention of Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Specifically:

  • Account Data: Retained as long as your account exists.
  • Location History: Retained only as long as you rely on the "trip history" feature, otherwise deleted or anonymized shortly after your session.
  • Usage Data: Retained for internal analysis, generally for a shorter period.

7. Data Transfers

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ.

8. Your Privacy Rights

Depending on your jurisdiction, you have the right to:

  • Access your Personal Data.
  • Correct inaccurate Personal Data.
  • Request deletion of your Personal Data.
  • Export your Data (Data Portability).
  • Withdraw your consent at any time (such as revoking Location permissions).

9. Deleting Your Personal Data

You have the right to delete your Account and the associated Personal Data directly within the Application's settings or by contacting us.

10. Security

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

11. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

12. Third-Party Links

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

13. Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

14. Contact Us

If You have any questions about this Privacy Policy, You can contact us via email: support@unlokt.app.